Solid. Fast. Easy.
It's easy to get bogged down when analyzing costs. But, yet it's very important to understanding your business. That's why we built Know-Cost - to make an easy-to-use, web-based solution that quickly tells you about the true cost to service your customers. But what does this really mean?
In our experience, "cost" is not always accurately reflected on the Income Statement. In reality, "cost" is often what's NOT on the financial statement. The "hidden" costs and opportunities are what can make a customer more or less costly to service. These include opportunity costs, available capacity, activities, setups, replacement and maintenance costs as well as the specific combination of goods and services a customer receives.
Know-Cost takes all of these into account.
How Does It Benefit Me?
1. Understanding the trade-off of opportunities and decisions you make is important.
2. Understanding "expected costs"helps you stay ahead of change.
3. You can avoid the mistake of over- or under-costing a deal.
4. Know-Cost uses dynamic capacity modeling, which means you get a more accurate picture of cost.
5. By using Know-Cost when quoting a deal, you will understand your costs in advance, rather than by looking in the rear-view mirror.
6. Your Finance Team will save time by not using many offline spreadsheets.
What Does It Tell Me?
1. Service Activity Cost - How much should it cost to set up and service the specific quantities and types of items on site?
2. Total Transport Cost - How much should you expect your transport expense to be, including your opportunity cost and your route capacity?
3. Overhead Charge - A small charge that reminds you to remember to "keep the lights" on in the office.
4. Total Cost - The total of items 1 through 3, above.
Do The Math - Financial Value
1. Faster Answers - Using our system takes seconds, not minutes or hours. The time spent analyzing a deal can take anywhere from 5 minutes to hours, depending on the complexity.
The savings are easy to calculate: [Minutes Spent in Excel / 60] x [Hourly Rate].
If you value your time at $65 / hour and it takes 10 minutes to do the work in Excel, you've just saved nearly $11 in productivity on one deal with Know-Cost!
2. More Profitable Deals - You used to guess at deal costs. Now, you know your costs. Just multiply your margin improvement by the number of times a year you service your customers by the number of customers you run through our system.
Here's the math: [Know-Cost Margin] - [Old Margin Guess] x [Number of Customers] x [Annual Frequency].
The limit to your benefit is simply the limit of customers you can sell!
3. Rejecting Bad Deals - You may find yourself walking away from a customer who wants service at a price that doesn't make you enough money. This is another direct form of economic benefit to you.
However you measure it, Know-Cost gives you the answers you need for an incredible price.